We value your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.
This Privacy Policy explains how Pest Free Private Limited ("Pest Free", "we", "us") collects, uses, stores, and protects personal information provided by visitors to www.pestfree.online and customers who engage our pest control coordination services. By using our website or submitting an enquiry, you consent to the practices described in this policy.
When you submit an enquiry form, contact us via WhatsApp, phone, or email, we may collect:
When you visit our website, we may automatically collect: IP address, browser type and version, operating system and device type, pages visited and time spent, referring URL, and date and time of visit. This data is used solely to improve the website and is not linked to your personal identity unless you have also submitted an enquiry.
We use cookies to enhance your website experience. Types of cookies used include essential cookies (required for website function), analytics cookies (anonymised usage data), and preference cookies (your saved settings). You can control cookies through your browser settings. Disabling cookies may affect certain website features.
We do not use your personal information for unsolicited marketing or promotional communications without your prior, explicit consent.
To deliver the pest control service you have requested, we share necessary contact and property details with the licensed partner professional assigned to your service. This is strictly limited to what is necessary for service delivery.
Pest Free does not sell, rent, trade, or transfer your personal information to any third party for commercial or marketing purposes.
We may disclose your personal information if required by applicable law, court order, or government authority, or if we believe disclosure is necessary to protect our legal rights or your safety.
Pest Free implements reasonable technical and organisational measures to protect your personal information, including encrypted data transmission via HTTPS, restricted access within our organisation on a need-to-know basis, and regular review of our data security practices. No method of internet transmission is entirely secure, but we strive to protect your data using commercially reasonable means.
When you contact Pest Free via WhatsApp or provide your WhatsApp number, you consent to receiving service-related communications including booking confirmations, technician details, service updates, receipts, warranty certificates, and follow-up messages. You may opt out at any time by notifying us at support@pestfree.online.
To exercise any of these rights, contact us at support@pestfree.online or via WhatsApp at +91 90985 51144. We will respond within 30 days.
Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from a minor, contact us immediately at support@pestfree.online and we will delete it without delay.
Pest Free may update this Privacy Policy at any time. Changes will be published on this page with an updated "Last Updated" date. Continued use of our website or services after changes are published constitutes acceptance of the updated policy.